FREQUENTLY ASKED QUESTIONS
Frequently asked questions
What’s the best way to contact you?
For a Quick response always contact us via Whatsapp Chat.
Which Treatment do you recommend for headaches, stress, anxiety or deep relaxation?
Indian Head Massage [ £50]
I have Sinus Issues and Puffy Face, which treatment do you recommend?
Face Massage [£45]
What kind of Facials Do you offer?
Deep Cleansing, Anti Ageing, Glow, De-Sensitivize & Thirst-Quencher
For Further details on each type of facial & Pricing, please see our Facial Range Section, on our Facial Page.
It says you are a Female-Only Clinic. How come you allow both males and females to your Meditation classes?
Our Meditation classes will be held at a different venue, away from our Female-Only Holistic Wellness Clinic.
Where Can I Find You?
Lonsdale House, 52 Blucher St, B1 1QU. We are located 3 minutes Walk from The mailbox and 7 minutes walk from Birmingham New Street Train Station / Grand Central.
You can Find Directions Here.
Can Me and my Friend have a treatment at the same time?
No. We only have one treatment room, so we can only take one client at a time. We do have a reception area where your friend is welcome to wait
Do you accept walk-ins?
No. You have to book an appointment and complete a questionnaire prior to your appointment, as we will require this information to prepare your bespoke face / hair pack.
What Can I do to ensure I get Optimal Results from my Treatment?
Read and Follow our Before and Aftercare to get optimal results from your treatment, and more importantly to prevent adverse outcomes.
As Your Products are all natural does this guarantee I will not react to them?
Contradictory to the belief that you cannot react to natural products, there is in fact a higher chance of someone reacting to 100% natural products than they are to chemical products. The reason being is that many chemical products are packed with fillers and binders that are in an inactive form – whilst natural products derived and stored in their most natural state are fully active and therefore very potent.
To minimize the chance of any allergic reactions we always dilute our Face Packs for new clients, once you become a regular client and we have a better understanding of your skin’s tolerance, we can slowly but surely increase the strength of the products used on you to further build your tolerance levels to our products to ensure you see better results from your holistic facials over time.
OTHER DISCOUNTS & PROMOTIONS
We also Occasionally do 10% and 15% offers for occasions such as Christmas, Women’s Day and Mother’s Day. To Stay Updated on these offers please follow our instagram, as these offers are not advertised anywhere else and will not be applied unless it’s mentioned to us when you book your appointment.
To check our Instagram Account Please Click here
GIFT VOUCHERS
Please call, text or whatsapp us on on 0787 796 1434 as we only do personalised gift vouchers and will require further information such as occasion name of the person you’re gifting the voucher to, personalised messages / pictures etc.
IMPORTANT INFORMATION
PS: We are a Female ONLY clinic.
Students Get 5% Off All Treatments. If you Live within 0.5 miles radius of our Clinic, You also Get 5% off All Treatments. Can not be used in conjunction with any other offers or promotions. Proof Must be shown to claim discount. Student card accepted, Proof of Address [I.e. Driving Licence] accepted
